{"id":482,"date":"2026-04-09T16:42:26","date_gmt":"2026-04-09T16:42:26","guid":{"rendered":"http:\/\/chillwithtatty.vn\/?page_id=482"},"modified":"2026-04-13T07:48:39","modified_gmt":"2026-04-13T07:48:39","slug":"chinh-sach-kiem-hang-va-doi-tra-hang","status":"publish","type":"page","link":"https:\/\/chillwithtatty.vn\/index.php\/chinh-sach-kiem-hang-va-doi-tra-hang\/","title":{"rendered":"Ch\u00ednh s\u00e1ch Ki\u1ec3m h\u00e0ng v\u00e0 \u0110\u1ed5i tr\u1ea3 h\u00e0ng"},"content":{"rendered":"\n  <div class=\"banner has-hover banner-page-child\" id=\"banner-1127738466\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"238\" src=\"https:\/\/chillwithtatty.vn\/wp-content\/uploads\/2026\/03\/image-1.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-693856616\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\t<div id=\"text-1855300445\" class=\"text fheading-now text-light\">\n\t\t\n<h3 class=\"uppercase\"><strong>Ch\u00ednh s\u00e1ch Ki\u1ec3m h\u00e0ng v\u00e0 \u0110\u1ed5i tr\u1ea3 h\u00e0ng<\/strong><\/h3>\n\t\t\n<style>\n#text-1855300445 {\n  color: #1a2853;\n}\n#text-1855300445 > * {\n  color: #1a2853;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-693856616 {\n  width: 60%;\n}\n#text-box-693856616 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1127738466 {\n  padding-top: 300px;\n}\n<\/style>\n  <\/div>\n\n\n\n\t<section class=\"section\" id=\"section_924195635\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-216839730\">\n\n\t<div id=\"col-216140902\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><b><span lang=\"VI\">CH\u00cdNH S\u00c1CH L\u00caN \u0110\u1edcI S\u1ea2N PH\u1ea8M<\/span><\/b><\/p>\n<ul>\n<li>\u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng mu\u1ed1n l\u00ean \u0111\u1eddi s\u1ea3n ph\u1ea9m, CWT Pencil h\u1ed7 tr\u1ee3 qu\u00fd kh\u00e1ch l\u00ean \u0111\u1eddi s\u1ea3n ph\u1ea9m trong v\u00f2ng 30 ng\u00e0y \u0111\u1ea7u k\u1ec3 t\u1eeb khi mua s\u1ea3n ph\u1ea9m.<\/li>\n<li>M\u1ed7i s\u1ea3n ph\u1ea9m s\u1ebd c\u00f3 m\u1ee9c ph\u00ed kh\u1ea5u hao ri\u00eang t\u00f9y thu\u1ed9c t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m, k\u1ef9 thu\u1eadt vi\u00ean s\u1ebd ki\u1ec3m tra t\u00ecnh tr\u1ea1ng v\u00e0 b\u00e1o l\u1ea1i cho kh\u00e1ch h\u00e0ng.<\/li>\n<li>Nh\u1eefng s\u1ea3n ph\u1ea9m \u0111\u00e3 kh\u1eafc t\u00ean s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/li>\n<\/ul>\n<p><b><span lang=\"VI\">QUY \u0110\u1ecaNH V\u1ec0 KI\u1ec2M H\u00c0NG V\u00c0 \u0110\u1ed4I TR\u1ea2 H\u00c0NG<\/span><\/b><\/p>\n<ul>\n<li>Tr\u01b0\u1edbc khi nh\u1eadn h\u00e0ng v\u00e0 thanh to\u00e1n, Qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c quy\u1ec1n m\u1edf v\u00e0 ki\u1ec3m tra s\u1ea3n ph\u1ea9m<span lang=\"VI\">. T\u1ea5t c\u1ea3 c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 h\u00ecnh th\u1ee9c, m\u1eabu m\u00e3 kh\u00f4ng \u0111\u00fang nh\u01b0 khi \u0111\u1eb7t mua qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c quy\u1ec1n t\u1eeb ch\u1ed1i kh\u00f4ng nh\u1eadn h\u00e0ng.<\/span> C\u00e1c s\u1ea3n ph\u1ea9m s\u1ebd \u0111\u1ec1u kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 d\u00f9ng th\u1eed.<\/li>\n<li>Qu\u00fd kh\u00e1ch vui l\u00f2ng m\u1edf c\u00e1c g\u00f3i h\u00e0ng ki\u1ec3m tra \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c giao \u0111\u00fang m\u1eabu m\u00e3, s\u1ed1 l\u01b0\u1ee3ng nh\u01b0 \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng ki\u1ec3m \u0111\u1ee7 c\u00e1c g\u00f3i h\u00e0ng v\u00e0 x\u1ea3y ra c\u00e1c s\u1ef1 c\u1ed1 v\u1ec1 s\u1ea3n ph\u1ea9m sau khi \u0111\u00e3 nh\u1eadn h\u00e0ng, CHILL WITH TATTY s\u1ebd kh\u00f4ng ch\u1ea5p nh\u1eadn y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 h\u00e0ng c\u1ee7a qu\u00fd kh\u00e1ch v\u00e0 s\u1ebd ti\u1ebfn h\u00e0nh chuy\u1ec3n qua h\u00ecnh th\u1ee9c b\u1ea3o h\u00e0nh theo ch\u00ednh s\u00e1ch cho Qu\u00fd kh\u00e1ch.<\/li>\n<\/ul>\n<p><strong>L\u01b0u \u00fd:\u00a0<\/strong>Nh\u00e2n<strong>\u00a0<\/strong>vi\u00ean giao h\u00e0ng bu\u1ed9c ph\u1ea3i \u0111\u1ee3i Qu\u00fd kh\u00e1ch ki\u1ec3m tra h\u00e0ng h\u00f3a. Tr\u01b0\u1eddng h\u1ee3p nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ee3i ho\u1eb7c t\u1eeb ch\u1ed1i kh\u00f4ng cho Qu\u00fd kh\u00e1ch ki\u1ec3m tra h\u00e0ng Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 li\u00ean h\u1ec7 T\u1ed5ng \u0111\u00e0i ph\u1ea3n \u00e1nh c\u1ee7a CHILL WITH TATTY:<strong> <a class=\"link\" title=\"0948625897\" href=\"tel:0948625897\">0948.625.897<\/a> <\/strong>(nh\u00e1nh 3) \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/p>\n<ul>\n<li><span lang=\"VI\">Trong qu\u00e1 tr\u00ecnh m\u1edf ki\u1ec3m h\u00e0ng, qu\u00fd kh\u00e1ch vui l\u00f2ng tr\u00e1nh s\u1eed d\u1ee5ng c\u00e1c v\u1eadt s\u1eafc nh\u1ecdn \u0111\u1ec3 m\u1edf khi\u1ebfn s\u1ea3n ph\u1ea9m b\u00ean trong c\u00f3 th\u1ec3 b\u1ecb h\u01b0 h\u1ecfng, x\u01b0\u1edbc x\u00e1t. CHILL WITH TATTY s\u1ebd kh\u00f4ng b\u1ea3o h\u00e0nh \u0111\u1ed1i v\u1edbi l\u1ed7i x\u01b0\u1edbc x\u00e1t, h\u01b0 h\u1ecfng do kh\u00e1ch h\u00e0ng g\u00e2y ra khi ki\u1ec3m tra h\u00e0ng.<\/span><\/li>\n<li>Sau khi \u0111\u1ed3ng \u00fd v\u1edbi m\u00f3n h\u00e0ng \u0111\u01b0\u1ee3c giao \u0111\u1ebfn, Qu\u00fd kh\u00e1ch thanh to\u00e1n v\u1edbi nh\u00e2n vi\u00ean giao h\u00e0ng (tr\u01b0\u1eddng h\u1ee3p \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c ship COD) v\u00e0 nh\u1eadn h\u00e0ng.<\/li>\n<li><span lang=\"VI\">CHILL WITH TATTY s\u1ebd ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3 h\u00e0ng \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i ngay khi kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c. \u0110\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 qu\u00fd kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p video quay r\u00f5, li\u1ec1n m\u1ea1ch v\u00e0 kh\u00f4ng c\u1eaft gh\u00e9p n\u1ed9i dung khi b\u00f3c ki\u1ec3m tra s\u1ea3n ph\u1ea9m v\u00e0 ph\u00e1t hi\u1ec7n l\u1ed7i. Tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m x\u1ea3y ra l\u1ed7i trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh theo c\u00e1c quy \u0111\u1ecbnh t\u1ea1i ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh n\u00e0y v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 h\u00e0ng.<\/span><\/li>\n<li><span lang=\"VI\">CHILL WITH TATTY xin t\u1eeb ch\u1ed1i \u0111\u1ed5i tr\u1ea3 h\u00e0ng v\u1edbi m\u1ecdi l\u00fd do c\u00e1 nh\u00e2n c\u1ee7a qu\u00fd kh\u00e1ch, s\u1ea3n ph\u1ea9m kh\u00f4ng g\u1eb7p l\u1ed7i l\u1ea7m, s\u1ea3n ph\u1ea9m \u0111\u00fang v\u1edbi m\u00f4 t\u1ea3 v\u00e0 cam k\u1ebft c\u1ee7a CHILL WITH TATTY.<\/span><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_924195635 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-482","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chillwithtatty.vn\/index.php\/wp-json\/wp\/v2\/pages\/482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chillwithtatty.vn\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chillwithtatty.vn\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chillwithtatty.vn\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chillwithtatty.vn\/index.php\/wp-json\/wp\/v2\/comments?post=482"}],"version-history":[{"count":5,"href":"https:\/\/chillwithtatty.vn\/index.php\/wp-json\/wp\/v2\/pages\/482\/revisions"}],"predecessor-version":[{"id":889,"href":"https:\/\/chillwithtatty.vn\/index.php\/wp-json\/wp\/v2\/pages\/482\/revisions\/889"}],"wp:attachment":[{"href":"https:\/\/chillwithtatty.vn\/index.php\/wp-json\/wp\/v2\/media?parent=482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}